How to set up Wiremo?
Select a platform to get manual tutorial of installing wiremo to it.
How Wiremo Works?
Easy steps to getting to know Wiremo Dashboard.
Enable Review Keywords and Search in Reviews. Powered by Artificial Intelligence (AI)
As you already know we've implemented a new feature - Analyze review sentiment using Artificial Intelligence (AI). It helps you check what the text...
Analyze review sentiment using Artificial Intelligence (AI)
The Wiremo auto-approve feature is awesome. This is very important to save your time and focus on your business. Also, a very useful and...
How to import customer reviews from Google Business Profile
In this article, we will explain how to import your customer reviews from your Google Business Profile to Wiremo. Note:If you want to import...
How to import customer reviews from Facebook
In this article, we will explain how to import your existing Facebook reviews to Wiremo. Note:If you want to import reviews from a CSV...
Wiremo Email Editor
There are lots of notification emails while getting and managing your customer reviews through Wiremo. And we understand that it is very important that...
How to migrate reviews from Squarespace to Shopify
If you are moving your website from Squarespace to Shopify you can easily migrate your existing reviews. Login to Dashboard and go to Reviews...
How to uninstall Wiremo from your Shopify shop
In this short tutorial, we will show you how to remove all the tags and files related to Wiremo.
How to integrate Wiremo with Shopify
Welcome to Wiremo! In this step-by-step tutorial, you will find out how to set up one of the best customer reviews platforms on Shopify.
How to use Wiremo Conversations and why
The most important thing for an eCommerce website is to get more money, constantly get reviews and to keep in touch with the customers....
How to setup an Automated Review Request
Nowadays it is very important for online businesses to get, show and share customer reviews. And while it is much easier to show and...
ARR statistics - how to read it and understand
Using ARR (Automated Review Request) is crucial if want to get more and more customer reviews, but much more important is to understand which...
User Roles & Notifications
It's our great pleasure to announce the official launch of a new and very useful feature - Multiple User Roles. If you have more...
How to customize Wiremo Widget
We are proud to present you the second version of our Widget. We made it much more friendly, flexible and easier to customize.
How to setup and use Questions & Answers in Wiremo Widget
We are proud, and it's our great pleasure to announce the official launch of a new and great feature - Questions and Answers (Q&A)...
How to remove Wiremo plugin from your Squarespace website
In this guide, we will describe how to remove Wiremo from your Squarespace website. First, you need to access the Squarespace admin page, Select...
How to setup and use Additional Questions in Wiremo Widget
It is our great pleasure to announce the official launch of our new feature - Additional Questions for our customer reviews widget. In this...
Our goal is to make the communication between you and your customers as productive as possible.
Setup your own badge, place it where you want and show everyone how are rated by customers.
How to create an email template for automated review request
It is crucial to have an automated review request system for an eCommerce website...
How to use business name instead of the First and Last name
Usually, business owners want to use the business name instead to the First and Last name in widget and notification emails. Below we will...
In this article we explain how to import your existing reviews to Wiremo by using a CSV file or to do it manually.
How to export reviews from Wiremo
In this article, we will explain how to export your customer reviews to a CSV file using your Wiremo Dashboard.
How to adjust notification emails to the brand
A very important feature for many of our customers. Below we will explain to you how to adjust all your notification emails to your brand.
In this article we explain how to move your customer reviews from one page to another.
How to setup Automated Review Request in WooCommerce plugin
Welcome to Wiremo! Below we will explain to you how to set up an Automated Review Request campaign in Wiremo plugin for WooCommerce. It's...
How to setup Past Orders Review Request in WooCommerce plugin
Welcome to Wiremo! We know that many of you had a lot of past orders before start using Wiremo. That's why we've created the...
How to setup Automated Review Request in Squarespace plugin
In this post we will explain to you how to setup an Automated Review Request campaign in Wiremo plugin for Squarespace. It's easy as...
How to accept reviews automatically for specific ratings
Hi! In this short tutorial, we will show you how to automatically accept reviews for a specific rating. How to accept review automatically To...
How to setup Past Orders Review Request in Squarespace plugin
Welcome to Wiremo! We know that many of you had a lot of past orders before start using Wiremo. That's why we've created the...
How to hide last name in reviews
Hi! In this short tutorial, we will explain you how to hide your reviewer's last name in the widget. How to hide last name...
How do I set a verified buyer label for a review
Hi! In this short tutorial, we will explain you how to mark a review with the "Verified buyer" label. Important:Please note that you can...
How can I change credit card details?
Hi! In this short tutorial, we will explain you how to change your credit card details in Wiremo Dashboard. Change credit card details To...
How can I find your emails?
Hi! In this short tutorial, we will explain you how to find all the email that you've got from Wiremo. How to find the...
How to configure email and push notification for new reviews
Hi! In this short tutorial, we will explain you how to configure your email and push notifications for new customer reviews. How to configure notifications...
How to change the number of reviews per a pageview
Hi! In this short tutorial, we will explain you how to change the number of customer reviews displayed per a pageview. Change the number...
How to find specific product reviews
Hi! In this short tutorial, we will explain you how to find your customer reviews for a specific product. How to find specific product...
How to remove Wiremo branding
Hi! In this short tutorial, we will show you how to remove Wiremo branding from the widget. Note:Please note that this option is available only...
How to reply, accept, decline or mark as pending reviews
Hi! In this short tutorial, we will explain you how to accept, reply, decline or mark as pending your customer reviews. Moderate in...
How can I upgrade to Advanced or Professional plans
Hi! In this short tutorial, we will explain you how to upgrade your package to our Advanced or Professional plans. How to upgrade...
How can I update my account billing details
Hi! In this short tutorial, we will explain you how to update your billing details in Wiremo Dashboard. Update billing details To update...
How can I change my account password
Hi! In this short tutorial, we will explain you how to change your password in Wiremo Dashboard. Change account password To change your account...
How to pay an invoice in Dashboard
Hi! In this short tutorial, we will explain you how to pay your invoices in Wiremo Dashboard. Note:Please make sure you have updated your billing...
How to submit a ticket
Hi! In this short tutorial, we will explain you how to submit a ticket in Wiremo Dashboard. Submit a ticket To Submit a...
How to setup Wiremo widget - universal code
If you don't use one the platform listed in our support page then follow next steps to setup Wiremo widget on your website.
How to use CSS editor for widget v2
Find out how to use CSS editor for our second version of the widget.
How to setup Wiremo on WHMCS
In this step-by-step tutorial you will find out how to setup one of the best customer reviews widget on WHMCS.
Tips & Tricks
Learn more about customer reviews.
How to Get Stars in Google Search Results Without a Penalty
Getting a high click-through rate in Google is surely one thing every business aims for...
How to create a VIP segment of your audience?
The first thing to consider in creating a VIP segment of your audience is who constitute your VIP audience...
How You Benefit from Review Requests
If you have more customer reviews and endorsements than your competitors...
5 Industries Where Reviews Are Everything
If you’re reading this blog you probably know our views about customer reviews.
3 Tips to Reuse Your Testimonials Offline
You may have an online business but you shouldn’t restrict yourself to use your endorsements and customer reviews only online.
Why Review Sites are dangerous for Your Business
Review sites have taken a pretty big jump in popularity lately.
Why Search Engines Love Customer Reviews
It’s estimated that review signals account for 9.8% of the total ranking factors of Google.
The Most Ridiculous Reviews of All Time 1
You know that we make it easy for anyone to write reviews in a way that helps them grow their business.
How to ’Borrow’ Reviewers to Help Your Growth
There are several ways to improve on your endorsements and customer reviews.
The Most Ridiculous Reviews of All Time 2
Most ridiculous customer reviews of all time and people seem to have loved it.
What Testimonials You Should Post to Build Credibility
Your customers will always be more persuasive than you.
’Reviewgraphic’ and Other Review Stats Will Change the Way You See Your Business
Customer reviews and endorsements that will probably change the way on how to think about your business.
The Importance of Customer Reviews in E-commerce
User reviews are real sales drivers, and they’re becoming even more important.
Why it is important to use testimonial widget for business?
You realize importance of your customers and your interactions with them.
3 Legal Tips on How to Use Customer Testimonials
You can build consumer trust and show authority and positive brand history to your future customers.
What motivates people to write customer reviews?
In order to give you essential insight and more valuable information about customer reviews we have done small research.
Why You Should Not Reward Customers Who Review
If you want to drive more sales, build a great reputation and convince people of your expertise...
How to Make Your Reviews Work for You
To get good reviews is one thing – to nurture and reuse them in the best way is another.
Frequently asked questions
Don't wait get reviews. Ask for them. We've design tens of great
features-ask for review...
Once you’ve signed up, you’ll have 14 days to setup, configure and test Wiremo. By the end of the free trial period or during your trial you can upgrade to our Essential, Professional or Custom plan.
You can upgrade at any time. Log in to Wiremo dashboard. Then go to Settings -> Billing and press the Upgrade button under your plan details.
If you didn't upgrade and the Wiremo widget is still active on your website, the review widget will be replaced with the message “Payment issues”. Please make sure you've upgraded or removed the Wiremo plugin/widget from your website before your free trial ends.
Our idea is to provide a great product at the lowest price. We are doing our best to upgrade our service day by day.
Yes, you can change or cancel your plan at any time. You can do it under your dashboard.
If you forgot or lost your login details for Wiremo Dashboard, please follow this link to reset your password.
In order to change your Credit/Debit card details, log in to Wiremo Dashboard, then go to Settings -> Billing and click on the Credit/Debit tab. Edit your card details, then press the Save button.
In order to change your password, log in to Wiremo Dashboard, go to Settings -> Billing and select the “Client Password” tab. Type your current and new password, then press Save Changes.
There are two ways to import reviews to your Dashboard – manually, or by using a .csv file. To import a review, log in to your Dashboard then go to Reviews. In the top-right corner, press the Import Reviews button. Then choose your desired import method.
To restore default Wiremo app design, log in to Dashboard then go to Customize and choose App design tab. Scroll down and press the Restore Default button.
To Accept, Decline or Reply to a review, please log in to Dashboard then go to Reviews. Choose the review you want to make an action with, then at the right side of the review find and click on the settings icon. Then, choose the action you want to perform.
By using conversation, you can contact your customers privately to help them or ask them something. This can help you increase your rating and customer loyalty.