When you search for a place on Google Maps, reviews often help you decide if it’s worth visiting. Whether it's a cozy café or a new grocery store, reviews give you a sense of what to expect before stepping in. Google reviews are not only important for customers but also play a major role in web marketing, influencing how businesses are perceived online. Honest feedback can genuinely make or break a business, especially when it affects someone else's decision.
But opinions can change. Maybe your initial experience was great, but a later visit didn't quite meet expectations—or vice versa. Luckily, Google makes it easy to delete or edit your reviews, including the ability to remove bad reviews, so that your feedback stays relevant. In this guide, we’ll show you how to make those changes to ensure your voice continues to help others make the best decisions.