Ask your customers about their opinion
After buying a product or service, the customer receives an email with an invitation to leave a review. You do not have to wait until a customer goes to your site. By involving customers in a discussion of your product, you maintain their loyalty and increase the probability of repeat buying. After the publication of a review, You can award the user for his/her opinion after the publication of the review.
Feedback from your customers
Thank your customers for their reviews and build trust by addressing their feedback. Mark reviews, share your impressions from a communication with a customer without logging out of the application – it takes just 2 clicks!
Additional Questions in Wiremo Widget
Don't wait for essential details in reviews from your customers. Ask them, step by step, for the rating, to upload photos, recommendation questions, and many more using the Additional Questions feature.
Collect images from customers
It is now easier to upload pictures of a product and place it within the review. With our widget, you will collect pictures from customers while building their trust. A picture of your product in the review is not only an organic image in search engines, but also an increased conversion by 25%.
Showcase Review Keywords and Search in Reviews
Powered by Artificial Intelligence, all the customer reviews are analyzed and provide you the possibility to find the most used keywords in reviews. Your potential customers can sort reviews by keywords. Additionally, you can check the review sentiment, is it neutral, positive, or negative.
A widget design looks good on both mobile devices and on big screens. You can insert the Wiremo Carousel widget anywhere in your site and show messages to your customers, if required. You control the work of the platform on your site.
Questions & Answers in Wiremo Widget
Sometimes customer reviews are not enough for your potential customers. Here comes the Questions & Answers feature. Using Q&A anyone can ask for more details about your product or service and get a detailed answer from you or other customers.
Reward loyal users
With the help of Wiremo Triggers, you can stimulate your loyal customers and automatically reward them by means of promo-codes and bonuses. This function will help you to be aware of the latest reviews and respond to the requests and opinions of customers in a timely manner.
Triggers tool has two functions: Pop-up for the instant reward (say "Thank you" or award with promocode) and Conversation - a personal window to communicate with a user and solve all problems.
Wiremo ARR Statistics
Using ARR is crucial if you want to get more and more customer reviews, but much more important is to understand which campaign worked better. ARR stats helps you appreciate when is the conversion better, and make adjustments.