Welcome to Wiremo! Below we will explain to you how to set up an Automated Review Request (ARR) campaign for your Shopify store using the Wiremo app. It's easy as pie. Before configuring the ARR campaign start your free trial account and configure the Wiremo review app for Shopify.
Important:To enable and use Automated Review Request with the Wiremo app, you should create an Automated RR template in the Wiremo Dashboard. Log in to your Shopify admin panel, go to Apps, find the Wiremo: Product, Photo Reviews and click on it. From the main menu go to Review Request -> Automated RR and press the "New Template" button. Please folow our tutorial - How to create an email template for Automated Review Request
Note:We advise creating separate email templates for ARR and Past Orders review request.
How to set up Automated Review Request
Once you've created the email template in the Wiremo dashboard, go to Wiremo Shopify app Settings. Log in to your Shopify admin panel, go to Apps, find the Wiremo: Product, Photo Reviews and click on it.
On the next screen, you will find the Shopify app settings and click on the Collect Reviews ARR (Pin. 1).
Next, click on the arrow (Pin. 2) and select the email template that you have already created (Pin. 3) then click on the “Save” button (Pin. 4), this will start your Automated Review Request campaign.
To check the Statistics of your campaigns, go to the Review Request (Pin. 5) -> Automated RR (Pin. 6) and click on your email template (Pin. 7).
On the next page, you will see the Statistics of your ARR campaign. You can also check the:
- Already sent emails: are the emails that have been already sent to your customers (Pin. 8).
- Emails to be sent: emails that are going to be sent to your customers (Pin. 9).
You can edit your email template at any time, modification will only apply to the following orders. Go to the Review Request -> Automated RR and click on the settings gear (Pin. 10) of the email template then on Edit (Pin. 11). The email template can be Archived and also you can check the Statistics.
Thank you for choosing Wiremo!