Welcome to Wiremo! Below we will explain to you how to set up an Automated Review Request campaign for your Shopify store using the Wiremo app. It's easy as pie.
Important:Before you want start an Automated Review Request you need to set up the Wiremo app for Shopify
Please folow our tutorial - How setup customer reviews platform on Shopify with Wiremo app
For an easier way to use Wiremo Automated Review Request for your Shopify store, you can watch the following video tutorial or follow the steps below it.
How to set up Automated Review Request
This setting allows you to set up an Automated Review Request from your customers or your past order review request. For both campaigns, you need to have an email template created, check this guide
In the Wiremo app settings press the "Setup" button for the "Collect reviews" option.
Note:We advise creating separate email templates for ARR and Past Orders review request
Once you have created an email template and selected it, press the "Enable" button and then the "Save" button.
Your Automated Review Request campaign has been activated.
How to set up Past Orders Review Request
For an easier way on how to set up Past Orders Review Request on your Shopify store, you can watch the following video tutorial or follow the steps below it.
Note:For the Past Orders Review Request we provide maximum 1500 orders for the selected period, to not overload our service. If you have more than 1500 orders, please use a lower period and create another campaing for the rest of periods you need.
To activate the Past Orders Review Request campaign, here is what you need to do :
- Select the Start Date and the End Date for the period you want to send a review request to your customers.
- You can send your emails gradually by choosing the number of the email in the "Emails per day" option.
- Choose the Email template name that you've created for the Past Order Review Request campaign.
- Press the "Save & Start Campaign" button to save changes and enable the campaign.
This is the result you should be getting. Under History, you can see your Past created campaigns' status
If you have any questions, please don't hesitate to ask our support team through live chat on our website. We are always here to help you.
Thank you for choosing Wiremo.