Welcome to Wiremo! Below we will explain to you how to set up an Automated Review Request (ARR) campaign in Wiremo plugin for Squarespace. It's easy as pie. Before configuring the ARR campaign start your free trial account and configure Wiremo review plugin for Squarespace.
1. To use Automated Review Request you should have a “Commerce - Advanced” Squarespace plan.
2. To enable and use Automated Review Request with Wiremo plugin you should create an Automated RR template in the Wiremo Dashboard. Go to Wiremo Dashboard, then in main menu go to Review Request -> Automated RR and press the "New Template" button. For more details please read this tutorial: How to create an email template for automated review request
For an easier way to use Wiremo Automated Review Request on your Squarespace website, you can watch the following video tutorial or follow the steps below it.
Automated review request
Once you've created a template in Wiremo dashboard, go to Wiremo Squarespace Plugin Dashboard. As you can see from the screenshot below, there are 2 things to do:
- Create a Squarespace Orders API key and copy it to Squarespace plugin.
- Enable your Automated RR template in the Squarespace plugin.
Create a Squarespace Orders API key
To create a Squarespace Orders API key, please log in to the Squarespace dashboard and go to "Settings -> Advanced -> Developer API Keys". Then press the "GENERATE KEY" button (pin 1).
Now type a name for your key, for example, "Wiremo Order Key" (pin 2) and tick on the "Inventory" and "Orders" checkboxes. Then select the “Read Only” option for both of them (pin 3 & pin 4).
Then scroll UP and click on the "GENERATE KEY" button (pin 5).
In the next window copy the created key.
Note:To keep your data secure, you won’t be able to access this key again once this dialog is closed.
Enable template in the Squarespace plugin
Go back to the Squarespace plugin setup page. Click here to get there faster. Paste the copied API Key code to the "Squarespace Orders API key" field (pin 6). Then from the drop-down menu "Select ARR Template" (pin 7) choose your already created template and press the "Save" button (pin 8).
Note:Once you'll press the"Save" button your Automated Review Request will be enabled. It will fetch all the fulfilled orders from the current day and will send review request emails. Further Wiremo will fetch every 2 hours all the new fulfilled orders and also will send review request email. The Automated Review Request will send emails at the same daytime as your customers orders time.
Exclude products from the Automated Review Request campaign
Important:You can exclude specific products from your Automated Orders Review Request campaign by using the Exclusions option in the Wiremo plugin for Squarespace. For more details please check this tutorial:
Now you're done! Thank you for choosing Wiremo!