Whether you're a customer unsure if leaving a negative review could cause trouble, or a business owner wondering whether you can legally prevent review, the topic is far more complex than it seems. The tension between freedom of speech and protecting your business reputation exists everywhere, on Google, Yelp, Facebook, Amazon, and even on private e-commerce websites.
This updated guide explains what consumers can legally say, what businesses can and cannot restrict, and how modern review platforms, including Google, TripAdvisor, and independent systems like Wiremo, enforce review policies. If your goal is to prevent review or manage damaging content, here are the real facts.
