In this article, we explain how to import your existing reviews to Wiremo by using a CSV file or to do it manually.
For an easier way to find out how to import reviews, you can watch the following video tutorial or follow the steps below it.
How to import reviews from CSV or Manually
With our friendly and easy-to-use platform you can import your existing customer reviews in just a few clicks. There are two ways to import reviews:
- Import reviews from CSV file
- Import reviews manually
Let’s see how to do this.
Login to Dashboard and go to Reviews (pin 1). In the right corner of the tabs press on the "Import reviews" button (pin 2).
Import reviews from CSV
In the opened pop-up window press on the "Import from CSV" button.
In the next windows, press on the "Browse" button and then choose your CSV file. Then press on the checkbox near the info "Duplicate reviews will be removed....". Now press on the "Import" button.
Now type your URL where you've set up your widget or custom identifier, the Date Format will be determined automatically depending on what date format you have in the CSV file, and press "Next". Or press on the "Import from CSV file" in case there are different URLs in your CSV file.
Now you need to help our system to understand the field from the CSV file. It is very simple. Just drag and drop analogical fields from "Your Fields" tab to "Our Fields" tab. For example:
Name to Name
Surname to Last Name
Email to Email
Rating to Rating
Message to Message
Once you've finished it should look like in the image below. Now press on the "Import reviews" button to finish the process.
Import reviews manually
To import customer reviews manually press on the "Insert manually" button.
Now in the opened window just fill all the requested tabs and press on the "Create" button.
Thank you for choosing Wiremo.