In this article, we explain how to import your existing reviews to Wiremo by using a CSV file or to do it manually.
For an easier way to find out how to import reviews, you can watch the following video tutorial or follow the steps below it.
How to import reviews from CSV or Manually
With our friendly and easy-to-use platform, you can import your existing customer reviews in just a few clicks. There are two ways to import reviews:
Let’s see how to do this.
Login to Dashboard and go to Reviews (pin 1). In the right corner of the tabs press on the "Import reviews" button (pin 2).
Import reviews from CSV
In the opened pop-up window press the "Import from CSV" button.
In the next windows, press the "Browse" button and then choose your CSV file. Then press on the checkbox near the info "Duplicate reviews will be removed....". Now press the "Import" button.
You can download our sample CSV file to check and fix your CSV file with reviews.
Now type your URL where you've set up your widget or custom identifier, the Date Format will be determined automatically depending on what date format you have in the CSV file, and press "Next". Or press on the "Import from CSV file" in case there are different URLs in your CSV file.
Now you need to help our system to understand the field from the CSV file. It is very simple. Just drag and drop analogical fields from "Your Fields" tab to "Our Fields" tab.
Name to Name - is the name of the reviewer.
Last Name to Last Name - is the last name of the reviewer.
Message to Message - is the text of the reviews.
Rating to Rating - is the star rating for the reviews.
Date to Date - is the field for the date of the reviews posted.
AvatarURL to AvatarURL- is the link to the reviewer's profile avatar.
Email to Email - is the reviewer's email address.
Accepted to Accepted - is the review status, the accepted reviews will be published automatically. In the CSV file, the status should be set as TRUE or FALSE.
Product URL to Product URL - is the link to the product page where reviews have been posted.
Admin Reply to Admin Reply - is the response to reviews from the business owner.
Admin Response Type to Admin Response Type - response type can be public or private from the business owner.
Admin Response Date to Admin Response Date - is the date of the response to the review by the business owner.
Verified Buyer to Verified Buyer - reviews verified by the customers have the status “Verified Buyer”. In the CSV file, the status should be set as TRUE or FALSE.
Image URL to Image URL - the images uploaded by your customers in the reviews.
Identifier to Identifier - is the product ID or product URL path. This field is important because it will display the review on the correct product page.
Once you've finished it should look like in the image below. Now press the "Import reviews" button to finish the process.
Import reviews manually
To import customer reviews manually press the "Insert manually" button.
Now in the opened window just fill all the requested tabs and press on the "Create" button.
Thank you for choosing Wiremo.