How to Record and Upload Your Google Business Profile Video Verification
You must use the Google Maps app on your mobile device, logged into the same Google account that manages the Business Profile. Desktop and pre-recorded uploads are not accepted.
- Open Google Maps on your phone. Do not use a browser or Google Search. The recording option only appears inside the Google Maps app.
- Tap "Get verified" on your Business Profile. Find your profile inside the app, then tap the "Get verified" button.
- Select "Business video" then tap "Next". If both phone code and business video options appear, choose Business video.
- Read the requirements, then tap "Next" again. Allow access to your location, camera, and microphone when prompted.
- Position yourself outside before you tap "Start recording". Be physically outside your business address before you begin. Once you start, you cannot pause or cut the recording.
- Walk through your verification route in one continuous take. Follow the 9-step filming checklist below without stopping. Target 60 to 90 seconds total.
- Review the footage, then tap "Upload video". Watch it back before submitting. If anything is unclear or missing, tap "Try again" to re-record.
- Stay on a stable network during the upload. If your phone switches between Wi-Fi and mobile data mid-upload, Google may read the video as discontinuous and reject it. Switch fully to mobile data if your office Wi-Fi is patchy.
Timing: Google recommends most successful videos are 1 to 2 minutes long. Under 30 seconds will fail for insufficient coverage. Over 2 minutes can cause upload errors. After submission, review takes up to 5 business days.