AppSumo Frequently asked questions

Thank you for your questions! 🙋 We've seen that there are some repeated questions and we'll try to answer the most popular ones.

Can I use the AppSumo deal for Shopify?

Yes, you can use the AppSumo deal for Shopify on any Tier plan. Please, follow these instructions.

Can I use one Wiremo license for multiple websites?

Currently, Wiremo can be installed on a single website, per license. To add more websites, you will need to buy a new license for each website.

Can I import reviews from Facebook, Google, TripAdvisor, Yelp, or others?

Wiremo does not automatically pull reviews from other apps or websites. But you can import reviews from other sources to Wiremo using a CSV file.

Do you have a whitelabel, reseller program, or Affiliate program?

No, we do not offer whitelabel or reseller program. However we do have an affiliate program, commissions are paid for every signup that comes via your custom signup link (25% recurring). We track visitors you refer to us using cookies. Cookies last for up to 90 days following the initial visit.

Do you have an automated review request option for asking customers for a review after purchase?

We provide a feature called Automated Review Request. Using it you can create campaign templates to send review request emails to your customers. You are able to customize details like sending emails X days after purchase and even up to 2 follow-up emails. You can send review requests to customers who ordered in the past.

Also, manually send review requests to different client segments, and even for external platforms, like Google, Yelp, Facebook, and others who offer a direct link to their review platform.

Can I use Wiremo on a service website, non-eCommerce?

Yes, Wiremo can be installed as a widget on non-eCommerce websites. You can use the review widget, review carousel widget, and review badges.

What do images for uploading mean?

The reviewer can upload images in the review, each Tier plan has a limit on the number of images a reviewer can upload when submitting a review.

Can I reply to my customer's reviews as admin and not just Q&A?

Yes, you can reply to reviews, and you can also automate it using the Auto-reply feature, where you can have custom replies for reviews with different star ratings

Can I moderate reviews in Wiremo?

We offer a full moderate solution for reviews, you can approve, decline, set to pending, delete or edit reviews, the only limitation is that you can't change the review rating. You can also send a repeated review request email to your client. The updated review will appear in combination with the old review.

Do you have an API in which we could "queue up" a review within X days of a user's purchase?

Currently, our API is not yet public, but it is in our Public Road Map, in the To-Do list.

For advanced users, we can provide API endpoints and examples of code upon request, please, email us at support@wiremo.co

Do you support multi-language translation?

Currently, we do not have such functionality. You can suggest this feature on our feature request page

Do you have the integration with "Beans loyalty platform"?

Currently, we have no integration options with the "Beans loyalty platform" or other loyalty tools.

Can a customer leave a video in the review?

Currently, video reviews are not supported.

Can Wiremo be integrated with Webflow?

Can Wiremo be integrated with BigCommerce?

Do you have a Facebook group?

Yes, we do have a Facebook user group, please join our community: https://www.facebook.com/groups/ecommerceboss

We didn't cover all your questions? Please, write your question on the AppSumo listing.