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Insights and tips for the review community

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Business

3 Tips to Reuse Your Testimonials Offline

You may have an online business but you shouldn’t restrict yourself to use your endorsements and customer reviews only online. We show you three great ways how you can use them offline to build trust towards your customers. Read more →

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Business

How Negative Reviews Increase Your Income

A business having negative reviews is not a bad business. Also, negative reviews are not bad reviews. Some business owners try to hide them, and they are ashamed of having them, but most of them don’t know how to use negative reviews to actually increase their income Read more →

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Business

Why Search Engines Love Customer Reviews

It’s estimated that review signals account for 9.8% of the total ranking factors of Google. So, if you have serious goals with your SEO, you shouldn’t ignore customer reviews. Read more →

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Business

How Testimonials Increase Your Revenue – Part 2

A big crowd of happy customers is the best sales team for your business that you can ever wish! Nowadays, credibility is a hard-to-earn value of businesses. If you’re interested in the psychological triggers of customer reviews success and what’s the most important factor that you need in the reviews you use, see the first part of this article.  Read more →

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Business

How Testimonials Increase Your Revenue – Part 1

Smart marketers know that they and their salespeople are not the most authentic and credible source of information to their potential customers, because they want to sell their products to their audience. Even if they would deny it, no one would believe it.

The most convincing sales messages come from customers who already bought and tried your product. Therefore, it is of life-or-death importance if you have satisfied customers or they never want to come back to you because you’ve failed at some point in their experience. Read more →

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Business

The Importance of Customer Reviews in eCommerce

Sixty-one percent of potential customers read online reviews before making their final decision, and more than 90% are influenced by positive reviews.

User reviews are real sales drivers, and they’re becoming even more important. You can say whatever you like about your product, but your website visitors may think that you do it in order to generate more sales for your company. Undoubtedly, customer reviews in e-commerce increase your conversions simply by using them. Your customers tend to believe their peers instead of the business owner or a salesperson. Read more →

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Business

What Testimonials You Should Post to Build Credibility

“Nothing draws a crowd quite like a crowd.” – P. T. Barnum

Your customers will always be more persuasive than you. Effective reviews can do the heavy lifting for your marketing, but consider that not every testimonial is created equal. While all feedback is appreciated, a great testimonial is special because it’s honest and feels personal, specific, relatable and motivational. Read more →

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Business

3 Legal Tips on How to Use Customer Testimonials

Customer reviews are great for your business. You can build consumer trust and show authority and positive brand history to your future customers. However, the use of customer testimonials is ruled by truth-in-advertising laws. Read more →

How to Make Your Reviews Work for You
Business

How to Make Your Reviews Work for You

To get good reviews is one thing – to nurture and reuse them in the best way is another. Today, reputation is everything to a business, especially in the online world where word-of-mouth is substituted by online reviews and testimonials. Read more →

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News

5 Tips to Avoid Negative Reviews

It’s commonly said that an unhappy customer will tell 10 people. In the world of social media, you should avoid negative reviews because an unhappy customer can affect hundreds if not thousands or tens of thousands of people by leaving a single bad review. Read more →

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