Online reviews shape the identity, reputation, and long-term success of every modern business. Whether you sell products, offer services, or run a creative brand on Squarespace, customer reviews influence how potential buyers perceive you long before they land on your website. So, how to react to negative reviews in Squarespace? Today, 88% of customers trust online reviews just as much as personal recommendations from their closest friends. This makes reviews one of the most powerful trust signals in digital commerce.
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