how to respond to online reviews

Insights and tips for the review community

BusinessMay 6th, 2021

3 Ways to Use Reviews to Promote Your Online Store

User-generated content is one of the most powerful weapons an eCommerce marketer can have in their arsenal. Out of all the types of user-generated content, reviews are the easiest to collect and use. 

Our previous posts have spoken at length about the first step, so now we’ll focus on how to use reviews to get more sales.

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BusinessApril 20th, 2021

How to Respond to Positive And Negative Reviews [Free Templates Inside]

If you’re a regular on the Wiremo blog, then you already know that online reviews are the bread and butter of the eCommerce industry. With 85% of customers trusting them as much as they trust personal recommendations from friends and family, online reviews can boost your sales more than any other marketing tactic.

But collecting reviews is only the first step of the mix. You also have to respond to online reviews and then use them in your marketing in an effective manner.

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