Before diving into Google Q&A, make sure your Google Business Profile setup is complete with accurate business details.
The Questions & Answers section of your Google Business Profile (GBP) is a high-visibility, high-impact feature that many business owners overlook. Unlike reviews, which most owners are already monitoring, Q&A remains an underutilized part of Google’s local experience, even though it often shows up directly on your business’s Knowledge Panel and Google Maps listing.
Understanding how to properly monitor, manage, and optimize this section can dramatically improve customer trust and conversions. This section explains how to get the most out of it.