Wiremo Shopify App Privacy Policy

Wiremo "the App” provides the possibility to get reviews and grow your business, "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

When you install the App, we are automatically able to access certain types of information from your Shopify account: 

In connection with the use of the services, we collect user data when users register with Wiremo.co. This data is stored in the US and will not be passed to a 3rd party without prior consent.

To ensure that users get the best possible experience from using the website, we process information about search behaviour and other user behaviour on the website, including the total number of visits to the website. The information will, however, not be processed in a way that can trace the behaviour to specific users. These statistical and non-personal information can be transferred to third parties.

Cookies are used on the website to monitor what parts of the website the user's browser has previously visited and enables us to adjust the website's content accordingly. However, we do not process information, gathered by cookies in this manner, that can connect the user behaviour with specific users.

Our processing of personal data is carried out according to the law of personal data.

Registered users can contact us if they request information about what data that are processed about them or if they wish to have the information deleted or rectified. Furthermore, registered users can at any time withdraw their consent, which can happen by contacting support@.wiremo.co. Withdrawal of consent will be considered as a request to be deleted as a registered user altogether.

We have initiated a number of technical and organisational arrangements to ensure that personal information that is being processed does not delete, disappear, deteriorate or gets into the hands of unauthorised parties.

Client agrees to comply with its obligations under EU Data Protection Directives as a data controller and any other legislation and/or binding regulations implementing or made pursuant to them ("Data Protection Requirements").

When enabling the Review Collection Services the Client is - in accordance with the Data Protection Requirements - regarded as a Data Controller of the Consumers' personal data, which is provided to Wiremo when Client uses the Review Collection Services Wiremo and Wiremo is regarded as the data processor. This entails that Wiremo shall only act by instructions from Client in regards to the provided personal data about the Consumers. It is the sole responsibility of Client to provide such instructions to Wiremo. Wiremo shall make the necessary security measures to comply with the obligations of a data processor, including ensuring that the information is not accidentally or unlawfully destroyed lost, altered or damaged, disclosed to or accessed by any unauthorized person, misused or in other ways treated in violation of the Data Protection Requirements. On Client's request, Wiremo will, in line with and to the extent provided for in the Data Protection Requirements, supply Client with sufficient information for Client to assure that the above-mentioned technical and organisational security measures have been made. All data collected and processed about Consumers after they sign up on the Wiremo website are processed by Wiremo as a data controller.

Wiremo is not responsible for and assumes no liability for the Consumers' conduct on or use of the Wiremo Service, including the content published by the Consumers (such content, "User Content"). Wiremo doesn’t and cannot control or monitor the User Content and Wiremo does not endorse any User Content, nor does the opinions expressed in the User Content represent the opinions of Wiremo, its affiliates, or any of its or their officers, directors, employees, contractors or shareholders.

The Agreement shall not be regarded as Wiremo's approval, endorsement or recommendation of Client, Client's products or services. Client may not market itself or by other way give public declarations in conflict with the above.

Client's use of the Wiremo Service must at all times comply with all applicable laws, rules and regulations. Client warrants to Wiremo that its use of the Wiremo Service will in no way cause Wiremo to violate any applicable laws, rules or regulations or to violate the privacy rights of any third party.

When the Customer signs up for an account, a password to the account is created. This password may only be used by and for Customer. Customer is responsible for all use of the Wiremo Service occurring under Customer's account.

When writing a review your name and/or email address will still be visible to the company being reviewed via the client dashboard even if it is set to publish anonymously.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information;

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services. Sharing Your

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Plese also check our general Privacy Policy.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@wiremo.co or by mail using the details provided below:

Server Management LLC

1201 N ORANGE ST STE 700

WILMINGTON, DE 19801

United States

Wiremo