How many times have you booked a movie ticket or reserved a table at a restaurant because you were recommended by a friend or family?
You are more likely to trust the peer recommendations more than the glamourizing photos of the restaurant on their Instagram page. Plus, when it comes to purchasing products, you trust the reviews of the people who have already bought them. For instance, on Amazon, the first thing that you do after searching for a product is to look at the reviews. If the rating is more than three stars, you'll add it to the cart.
This is because recommendations from friends and family are believed more than professionally written brand copies. Therefore, for sellers, good user reviews, ratings, and recommendations work as a free form of advertising and one that works more than paid ads. However, with so many platforms and channels, it might feel like a challenge to determine the best way to curate positive reviews.
Worry not, Yotpo has provided the best solution for you by empowering several Yotpo brands in the e-commerce industry.
