It is crucial to have an automated review request system for an eCommerce website. In this post, we explain how in a few minutes to create an email template for your automated review request campaign and start asking for reviews immediately. Read more →
Trust is the single most important thing in the world of business. Believe it or not, 83% of customers would recommend a company they trusted to others. In this short article, we show you five great methods to earn trust from customers, that your company needs to grow. Read more →
Your website can have any sort of call to action, nice design or quality blog, but if your site doesn’t inspire your potential customers’ trust or it gives people doubts about your trustworthiness, they will bounce right out and never come back. It’s especially important in the B2B sector where the lack of trust can be deal-breaking. Read more →
Nowadays, customer reviews are becoming more and more fundamental for businesses. A few years ago, they were mostly used only in e-commerce, and client testimonials in the B2B arena, but now it’s easy to see how every business can take advantage of them. It’s easy as pie. User reviews increase your conversion. People like to check other customers’ opinions and are 63% more likely to make a purchase from a website if it has customer reviews. Also, customer reviews are almost 12 times more trusted than a description that comes from the producers or website owners (eMarketer, February 2010). Read more →
When Coca-Cola brought out their personalized Coke bottles, the world went crazy for them. Dubbed the “Share a Coke” campaign, it took off all over the world with bottles named after people in every different destination. To keep the momentum going, customers were asked to share pictures on social media of themselves enjoying a drink with their personalized Coke bottle. The result? Coca-Cola’s customers stepped into the role of advertiser. This was one of the first user-generated content in marketing. Read more →
Welcome to Wiremo! In this step-by-step tutorial you will find out how to setup one of the best customer reviews widget on BigCommerce. Read more →
It’s a hugely controversial topic among business people, marketers and customer service experts, what you and your company should do with “outliers”. These “outliers” are customers who have hard-to-handle problems and many times have personalities that make it even more difficult.
Many experts say that your company should be as time and resource effective as it can be and your customer service can’t be an exception from it. Spend the same amount of time with each customer and their problems. Don’t let these “outliers” take control, because it takes too much time, money and energy for your people and your company to focus on their issues. Read more →
Reviews and testimonials have an essential role in your business since they represent the honest opinions of your customers. This power can be so huge that it may change your company’s approach to how you do business. Now, I’m sure many questions popped up in your head when reading this claim. Let’s look at nine companies that have been impacted by customer reviews and see if we can address some of those questions. Read more →
As you already know, it is very important to get more and more reviews. But at the same time, it is important to benefit from them, and the easiest way to do this is to share your customer reviews. That’s why we’ve designed one of our greatest features for you – Wiremo Carousel. It provides the easiest and most appealing way to share your customer reviews anywhere on your website. Make your own carousels, adjust them, make them look the same as your website’s design, and place the reviews on any page. With Wiremo Carousel, you don’t need to hire developers anymore. Below we will show you how to make a customer review carousel for your website in just a few clicks.
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Customer reviews mean great potential for your business – and this fact is strongly confirmed by different surveys. In this article, we’d like to show you the easiest and most applicable best practices for how you can get more customer reviews. Read more →
