AppSumo Frequently asked questions
Thank you for your questions! 🙋 We've seen that there are some repeated questions and we'll try to answer the most popular ones.
Yes, you can use the AppSumo deal for Shopify on any Tier plan. Please, follow these instructions: https://bit.ly/3xNIFBD
Currently, Wiremo can be installed on a single website, per license. To add more websites, you will need to buy a new license for each website.
Wiremo does not automatically pull reviews from other apps or websites. But you can import reviews from other sources to Wiremo using a CSV file.
You can check our review import tutorial to see how simple it's done: https://bit.ly/3HjjeuS
if you encounter any issues with the import process just let us know at support@wiremo.co or via LIVE chat on https://wiremo.co
No, we do not offer whitelabel or reseller program. However we do have an affiliate program, commissions are paid for every signup that comes via your custom signup link (25% recurring). We track visitors you refer to us using cookies. Cookies last for up to 90 days following the initial visit.
We provide a feature called Automated Review Request. Using it you can create campaign templates to send review request emails to your customers. You are able to customize details like sending emails X days after purchase and even up to 2 follow-up emails. You can send review requests to customers who ordered in the past.
Also, manually send review requests to different client segments, and even for external platforms, like Google, Yelp, Facebook, and others who offer a direct link to their review platform.
Yes, Wiremo can be installed as a widget on non-eCommerce websites. You can use the review widget, review carousel widget, and review badges.
The reviewer can upload images in the review, each Tier plan has a limit on the number of images a reviewer can upload when submitting a review.
Yes, you can reply to reviews, and also you can automate it using the Auto-reply feature where you can have custom replies for reviews with different star ratings: https://bit.ly/3xPOdvw
We offer a full moderate solution for reviews, you can approve, decline, set to pending, delete or edit reviews, the only limitation is that you can't change the review rating. You can also send a repeated review request email to your client. The updated review will appear in combination with the old review.
Currently, our API is not yet public, but it is in our Public Road Map, in the To-Do list here: https://bit.ly/3wWe0QY
For advanced users, we can provide API endpoints and examples of code upon request, please, email us at support@wiremo.co
Our widget supports by default JSON-LD Structured Data Snippet that is injected into the page with the widget and Google recognize and read Wiremo's structured data. Using this method we display your review mark-up in Google search results.
Currently, we do not have such functionality. You can suggest this feature on our feature request page https://bit.ly/3ztvOpk
Currently, we have no integration options with the "Beans loyalty platform" or other loyalty tools.
Currently, video reviews are not supported.
Wiremo can be integrated with Webflow. Please check our detailed tutorial: https://bit.ly/3xQ9TYp
Wiremo can be integrated with BigCommerce. Please check our detailed tutorial by accessing the following link: https://bit.ly/3HACe8p
Yes, we do have a Facebook user group, please join our community: https://www.facebook.com/groups/ecommerceboss
We didn't cover all your questions? Please, write your question on the AppSumo listing.