fbpx

10 Best Shopify CRM Apps for Your Store [2023]

Apps-Collections
shopify crm apps

If you’re operating a store on the Shopify platform, then you know that customer relationship management (CRM) is essential for driving sales. But with so many options out there, it can be difficult to know which CRM app is right for your store. Fortunately, we’ve done the research for you! In this blog post, we take a look at the 10 best Shopify CRM apps available today. From comprehensive data tracking to automated marketing campaigns and more, these CRM apps are designed to help you engage your customers and boost sales in no time.

 

The 10 Best Shopify CRM apps

A CRM, or customer relationship management, app can help you better understand your customers and their needs. It can also help you track sales and marketing data, as well as manage customer communications.

There are a number of different CRM apps available for Shopify stores, so how do you know which one is right for you? We’ve compiled a list of the 10 best Shopify CRM apps to help you make the decision.

1. Drip: Email Marketing + Popups

Key features at a glance:

  • Beautiful email templates you can customize to meet your brand style guidelines.
  • Powerful behavior-based email workflows that deliver real, measurable results.
  • Prebuilt segments that deliver the right emails to the right people when needed.

Best used for:

  • Drip is an email marketing app that helps DTC brands take full control of the customer journey.

Price:

  • 14-day free trial.
  • $39/month. Additional charges may apply.

2. Metrilo Growth Platform

Key features at a glance:

  • Ecommerce analytics and in depth insights to optimise your marketing efforts
  • Customer database gives customer-centric brands the power of behavior insights.
  • Integrated email marketing functionality makes all data usable for campaigns
  • Advanced customer retention analysis that helps get more from your customers

Best used for:

Price:

  • 14-day free trial.
  • From $119/month. Additional charges may apply.

3. Endear CRM and Clienteling

Key features at a glance:

  • See all your customer data under one roof with our powerful retail-first CRM.
  • Build and automate text & email campaigns using best-in-class templates.
  • Let customers browse, add to cart, and buy directly from your custom lookbooks.
  • Track how outreach converts into sales with built-in insights and reporting.
  • Enjoy Endear onboarding and training with dedicated resources and a support team.

Best used for:

  • Drive sales and retention with an all-in-one CRM Software and clienteling app.

Price:

  • 14-day free trial.
  • From $60/month.

4. Reamaze Live Chat Helpdesk CRM

Key features at a glance:

  • Manage customer support requests from email, chat, social, SMS, voice and more.
  • Create automated engagement, push, and chatbot prompts w/ AI to get more sales.
  • Manage, modify, and create Shopify orders directly while talking to customers.

Best used for:

  • Support and Engage Customers with Live Chat, Chatbots, FAQ, and Automation in a Unified Team Inbox.

Price:

  • 14-day free trial.
  • From $29/month. Additional charges may apply.

5. CRM PLUS on LINE

Key features at a glance:

  • Add LINE integration blocks to the Shopify order status page and My Page.
  • Use Shopify customer tags to send messages on LINE.
  • Automate abandoned checkout message, restock notifications, etc on LINE.
  • Deliver tabbed rich menus or dedicated rich menus to specific customers.
  • More flexible delivery automation is possible with Shopify Flow integration.

Best used for:

  • You can automate various LINE messages by using customer data such as abandoned checkout and more!

Price:

  • Free plan available. Additional charges may apply.

6. 3Dsellers ‑ CRM & Helpdesk

Key features at a glance:

  • Centralized Helpdesk - Manage all your eCommerce customer support in one place.
  • Email Templates - Respond faster with message templates.
  • Auto Responder - Automate your workflow with an auto responder.
  • Auto Messages - Helps you stay in touch with your customers automatically.
  • Automated Feedback Reminders and Alerts - to help you ensure great reviews.

Best used for:

  • 3Dsellers Helpdesk packs all your customer support channels into one powerful software.

Price:

  • 7-day free trial.
  • From $25/month. Additional charges may apply.

7. eDesk: All‑In‑One Helpdesk

Key features at a glance:

  • Smart Inbox: eCommerce-focused shared inbox that auto-prioritize/group tickets.
  • Integration: consolidate orders and tickets, from 250+ channels, in one place
  • AI-powered Automations: resolve tickets on autopilot with advanced automation.
  • Insights: powerful built-in reports on products, sales and tickets.
  • Live Chat: engage with web visitors at the peak of their buying journey.

Best used for:

  • eDesk helps brands deliver extraordinary customer service and turn support team into a growth engine

Price:

  • 14-day free trial.
  • From $89/month.

8. Richpanel Helpdesk & Live Chat

Key features at a glance:

  • Provide instant resolutions with self-service flows and no agent involvement
  • Manage tickets from Email, SMS, and Social Media (comments and DMs) in a single view
  • Quickly understand customer needs with complete order and conversation history
  • View, edit, cancel and create orders without leaving the help desk inbox
  • Measure revenue and performance of agents with support analytics and dashboards

Best used for:

  • Automate 60% of your support tickets and let agents convert more visitors to purchases.

Price:

  • 14-day free trial.
  • Free plan available. Additional charges may apply.

9. NoteDesk ‑ To‑Do, Tasks, CRM

Key features at a glance:

  • Create tasks and to-dos. Manage your Shopify store.
  • Set deadlines and reminders for tasks.
  • Use teams to assign tasks to team members.
  • Analyze customer lifetime value using cutting-edge cohort analysis.
  • Optimize ads, email campaigns, affiliates, and influences with UTM tracking.

Best used for:

Price:

  • 7-day free trial.
  • Free plan available. Additional charges may apply.

10. eShop CRM Social Login Pro

Key features at a glance:

  • Enable customer login / signup from any page on storefront
  • Auto create customer account & send login credentials when new order is placed
  • Incentivize customers to share email in exchange of unique discount code.
  • Enable Mobile/OTP and build your SMS List
  • Enable Social Login through Google Login & Facebook Login

Best used for:

  • Implement Social Login & Signup through Google Login & Facebook Login along with Mobile OTP & Email

Price:

  • Free to install. Additional charges may apply.

How to choose the right Shopify CRM app for your store

There are a few things you should consider when choosing a CRM app for your Shopify store. The first is whether the app integrates with Shopify. You'll want to make sure the app you choose can connect with Shopify so you can easily manage your customer data.

Another thing to consider is the features offered by the CRM app. Does the app offer everything you need to manage your customers effectively? Make sure to compare the features of different apps before making your decision.

Finally, you'll want to consider the price of the CRM app. There are free and paid options available, so choose the one that fits your budget.

If you keep these factors in mind, you'll be able to choose the right CRM app for your Shopify store.

 

How to use Shopify CRM apps to increase sales

The best Shopify CRM apps can help you increase sales by automating your customer relations management tasks. By automating repetitive tasks, you can free up time to focus on other aspects of your business. Additionally, using a CRM app can help you keep track of your customer interactions and data in one place. This can help you better understand your customers and their needs so that you can provide them with the best possible experience.

Shopify offers a number of different CRM apps, each with its own unique features and benefits. To find the right CRM app for your business, consider your specific needs and goals. Once you've found the right app, be sure to read the documentation and follow the setup instructions carefully. With the right Shopify CRM app, you can streamline your customer relations management process and increase sales.

Conclusion

Finding the right CRM app for your Shopify store is key to customer retention and satisfaction. We hope this list of the 10 best Shopify CRM apps has helped you decide which one is right for you. Whether it's a free or paid option, each app offers its own unique features and benefits that can help grow your customer base and ultimately increase sales. With the help of these powerful tools, you'll be able to effectively manage your brand relationships without sacrificing time or resources.

Tags: